So, I'm out of town and joined a gym for a week. This trip has made me realize that my home gym, Atilis in Bellmar, New Jersey, is the only gym that I feel comfortable in. This gym I went to the last couple of days is okay for equipment, but it is cramped and the atmosphere blows. A good gym is more than equipment, for sure. A good gym has plenty of room to it, but not so much that it feels cavernous. This one is cramped and without rhyme or reason to equipment placement. A good gym needs to have a front desk person who acts like they give a shit. Every time that I walk into Atilis, Frank (the owner) or somebody at the desk says hello, and they mean it. When I walked into that out of town gym , the person at the front desk acted like I was doing her a favor by coming in there. No, I am the customer, and you are miserable.
And people that work in a gym need to walk around constantly. Check on people, especially the beginners. If someone is doing an exercise wrong, they need to be told. That is, if the owner even trains. This group at this gym looked like they needed to spend a few years chained to a squat bar. Maybe the place is a front for the Mafia, because the owners or managers were right surly and clueless.
"HELLO! WELCOME TO THE GYM! HOW ARE YOU DOING TODAY? LET ME KNOW IF YOU NEED ANYTHING AND THANKS SO MUCH FOR YOUR BUSINESS!" How about saying that when folks walk in the gym? Would it kill you to have some style and class and act like you want for people to use the place? Gyms come and go and yours will go away fast if the customer service isn't top notch. And it isn't hard at all. Act happy, move around, act like you care. Period. Or don't open a gym. Be a grocery clerk , most of them are always miserable. You would fit right in.
I have noticed this kind of stuff everywhere in this beach town where I am staying. Waiters and waitresses act like the customer is bothering them when they come into a place or order. I have had one good waiter while I was here. He was in his 40's of course, so he knew how to act. I walked out of one place when I had been there for 15 minutes and wasn't even glanced at by a waiter or waitress. You order shit and the food comes cold because they servers were back there looking at their phones instead of working. Working. Get your ass to work or don't do it at all. It is pretty simple. What the hell is going on?
